Who We Are

About Us

Mission

We are committed to providing high quality and client-centered services/care to our clients to enable them to lead dignified and independent lives in the comfort and safety of their own homes. In consultation with the client and/or their family, their individual needs are carefully assessed, understood and met through the selective assignment of qualified, honorable and compassionate Direct Care Workers.

Always Their Home Care provided exceptional, compassionate care for my loved one. The caregivers were kind, attentive,. I highly recommend them!

Happy Patients
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Successful Home Care
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Professional Nurses
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About Us

Vision

Our vision is to have a reputation for providing the highest standard of in-home care services by:
Earning and maintaining our clients’ satisfaction, trust, and loyalty
keeping current on the home care industry’s best practices
complying with relevant government regulations providing skilled Direct Care Workers who have compassion and integrity,
ensuring Direct Care Workers remain competent through regular, ongoing testing and training. Being known as the home care agency-of-choice in our area of service.

Our Services

Explore your new home with new members

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Home Care

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Senior Care

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Health Consultation

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24/7 Caregiver

Values

Our values focus on respecting and acknowledging clients’ individuality, rights, choice, privacy, independence, dignity, respect and partnership. We recognize that each person has their own identity, needs, wishes, choices, beliefs and values.
We apply our values by:
treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity, recognizing and maintaining confidentiality of client information,
showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender, and disabilities, working as a team with our co-workers and community resources to provide excellent care,
keeping our client’s health, quality of life and well-being central in our design and delivery of services, applying continuous quality improvement measures throughout our Agency.

Client-Centered Ethics

What are Our Ethical Practices?

We require all our employees, contractors and volunteers to conduct themselves within ethical frameworks, established by the home care profession and the law whenever conducting activities with clients and within the community. The principles of ethical behaviour and standards of conduct are reviewed and emphasized during orientation, on an as-needed basis on an annual basis.